GREENHILLS FARMSTEAD PRIVACY POLICY

At Greenhills Farmstead Limited we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us at [email protected].
This Privacy Policy governs the privacy policies and practices of our Website, located at greenhillsfarmstead.com. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

Note that to use our services, we need to collect some specific information about users. The information required is usually dependent on the type of service that’s being carried out. For example, when registering a user, we’ll ask for the unique details of the user such as the user’s date of birth, the user’s first name, and last name. We would then add it to our secured database. We can also ask you to provide a picture or video of your face, where we’ll then verify whether the person in the photo or video is likely the same person pictured in the identity document.

To enable us to keep the user’s data, the user would consent by agreeing to the terms and conditions and the privacy policy. Consent is secured through the use of checkboxes and clearly labeled buttons with descriptive preceding text for which the consent covers.  By using Greenhills Farmstead Limited services via our website, you are accepting that you have read and understood the contents of this privacy policy and you consent to the handling of your information, as explained hereunder.

As a Visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any personal information as a Visitor. We collect your personal information when you register with us as a “User”, when you express an interest in obtaining information about us, our products or our services, when you participate in activities on our Website Site (such as creating a profile) or otherwise contacting us.

Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and the Website, the choices you make and the products and features you use. The personal information we collect can include but are not exclusive to the following:

This Policy Does Not Apply To Information Collected By:

This policy may be amended periodically and your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

IMPORTANT ISSUES TO NOTE:

1. What information about Users does our website gather?

2. How is the Personal Information gathered about Customers used?

3. What are Cookies and what effect do they have on your browsing experience?

4. How accurate is the Personal data provided to Greenhills Farmstead Limited?

5. How secure is Information gathered about me?

6. What are your rights?

7. Third Party Tracking Tools.

8. Log Information

9. Children Under the Age of 18.

10. Greenhills Farmstead Limited Report.

11. Applicable law

12. Other Applicable Laws

1.What information about Users does our website gather?

The information we gather from our Users helps us personalize and continually improve your experience with using our services. Here are the types of information we gather:

➢ Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.

You provide most such information when you search, post, participate in a questionnaire, or communicate with us.

➢ Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses our website or advertisements and other content served by or on behalf of Greenhills Farmstead Limited on other Web sites.

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; client history, products you viewed or searched for; and the phone number you used to call our customer service number(s).

We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

➢ Mobile Usage Information: When you download or use applications created by or for Greenhills Farmstead Limited or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, verifications, search results, and other personalized content. Your mobile devices may however allow you to turn off location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device

manufacturer.

➢ E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Greenhills Farmstead Limited, (if your computer supports such capabilities). If you do not want to receive e-mails or other mails from us, please log into your customer account and edit your Customer Communication Preferences settings in your profile on the website.

➢ Information from Other Sources: We might receive information about you from other sources and add it to our account information. This information is also used to help aid our marketing strategies and email communications.

2. How Personal Information gathered about our Customers is used:

User data may be shared with Greenhills Farmstead Limited service providers to improve your User experience and client service. It may also be used both for marketing research purposes and customer relation management.

➢ What is done with your personal information?

User data collected helps us to personalize our website according to each user’s wishes and preferences. Offering our users the most customized, spontaneous and user friendly web experience is our priority. Data collected are for statistical purposes only and help us to carry out the following:

i. Process instruction or services to be rendered;

ii. Communicate with you about our products, services and promotional offers;

iii. Maintain and update our database and your accounts with us;

iv. Propose a unique and targeted navigation experience for each user;

v. Prevent and detect fraud and abuse on our website;

By using the services on our website or by signing up, you agree to receive;

i. Emails associated with finalizing your registration or instructions.

ii. Emails asking you to review Greenhills Farmstead Limited services and your instruction;

iii. Promotional emails, SMS (text messages) and push notifications from Greenhills Farmstead Limited.

You may unsubscribe from promotional emails via a link provided in each mail. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please click on the link at the bottom of each email and simply follow the prompts.

3. What are cookies and what effect do they have on your browsing experience?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device on subsequent visits to our website, to help us provide features to make your navigation experience as unique and personal as possible. The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that creating a User Profile on the Site and selecting one of our services is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of Greenhills Farmstead Limited essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to issue an Instruction, or use any Greenhills Farmstead Limited products and services that require you to sign in. Please be assured that we only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this may restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. Greenhills Farmstead Limited uses Google Analytics for marketing and personal data optimization purposes. Greenhills Farmstead Limited may also use Google Digital Marketing to propose user specific offers. To find out more about these Google web tools, follow the links below:
About Google Analytics: Click Here
About Google Digital Marketing: Click Here

4. How accurate is the Personal Data provided to Greenhills Farmstead Limited?

You declare and guarantee that you are the owner or have the necessary rights on the content that you transmit to and/or share with us on the Site and that at the date of its transmission, the content is exact and true. Also that the use of the content/information/data so transmitted to or shared with us, does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).

5. How Secure is Information gathered about me?

It is important for you to protect yourself against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We also develop security measures to protect data; such measures include but not limited to protecting systems from hackers, setting up firewalls, storing data securely with access to specific authorized individuals, employing data encryption technologies, developing organizational policy for handling personal data (and other sensitive or confidential data), protection of emailing systems and continuous capacity building for staff.

6. What are your rights?

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

7. Third Party Tracking Tools

We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

8. Log Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

9. Children Under the Age of 18

No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us [email protected].

10. Greenhills Farmstead Limited Report

Upon verifying an identity or location on behalf of a client, we provide a Greenhills Farmstead Limited Report to that client. This Greenhills Farmstead Limited Report details our recommendation which are generated from the processes used to verify an identity or perform a verification. By providing our clients with these detailed Greenhills Farmstead Limited Reports, our aim is to empower our clients to make informed decisions about users and to provide specific help to users that are having trouble in passing a Greenhills Farmstead Limited verification.

11. Applicable Laws

The applicable law to this privacy policy is the Data Protection Act of Nigeria 2023 and other related laws.

12. Other Applicable Laws

Greenhills Farmstead Limited is headquartered in the Nigeria and our website is primarily directed to visitors who are located in Nigeria. Our use of personal information is subject to applicable Nigeria privacy laws.

We comply with the provisions stipulated in the Nigeria Data Protection Act 2023 regarding the collection, use, and retention of personal information of Nigerians and natural persons residing in Nigeria.

13. Remedy

In line with the Nigeria Data Protection Act, 2023 in any event of violation of your data provided to Greenhills Farmstead Limited, you are to make a formal complaint to [email protected] to resolve such violation.

14. Contact Us

In the event you have any further questions on the information we collect from you, how we use it, you can contact us via Telephone- 07000202000 or email – [email protected]

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